Terms & Conditions

These Terms & Conditions govern the use of the Garden Route Hand Unit website and services. By accessing our website or booking an appointment, you agree to these terms.

1. Medical Disclaimer

  • All content on this website is provided for informational purposes only and does not replace professional medical advice.

  • Always consult a qualified healthcare professional for diagnosis and treatment of medical conditions.

2. Services Provided

  • We provide specialist hand surgery, therapy, and general practitioner services relating to conditions of the hand, wrist, forearm, and elbow.

  • Treatment plans are tailored to each patient following consultation with our medical professionals.

3. Appointments & Cancellations

  • Appointments must be scheduled in advance.

  • If you cannot attend, please notify us at least 24 hours before your appointment.

  • Missed appointments without notice may be subject to a cancellation fee.

4. Fees & Payment

  • Consultation and treatment fees are payable at the time of service, unless prior arrangements are made with your medical aid.

  • Patients are responsible for any shortfalls not covered by their medical aid scheme.

5. Patient Responsibilities

  • You must provide accurate and complete personal and medical information.

  • You agree to follow the treatment plan and medical advice provided by our professionals.

6. Website Use

  • You may use our website to learn about our services and contact us.

  • You may not use our website for unlawful purposes or to distribute harmful content.

  • We are not responsible for third-party websites linked on our site.

7. Limitation of Liability

  • While we provide the highest standard of care, medical outcomes cannot be guaranteed.

  • Garden Route Hand Unit, its doctors, and staff will not be liable for any damages arising from the misuse of medical information or failure to follow medical advice.

8. Updates to Terms

We may update these Terms & Conditions or the Privacy Policy from time to time. Changes will be posted on our website.

9. Contact Information

For any enquiries, please contact us:
📧 info@gardenroutehandsurgeon.co.za
📞 (044) 050 1352